E-business stage/maturity models for SMEs have been criticized for their predominantly techno-centric and rather mechanistic character, not suited for this kind of firms. Based on a conceptual and qualitative research, the paper proposes an e-business development model to factor in the interaction sparked by the coming together of technology and organization. Given that e-business is distinguished by different levels of supplier/customer information exchanges, the model (tested in three small firms) envisages five digital and non digital interaction levels so that small business owners can better understand and evaluate the interplay of organization and technology in relation to business opportunities.

SME e-business models and organization: adding the missing link to the techno-centric approach

DEPAOLI, PAOLO;ZA, STEFANO
2016

Abstract

E-business stage/maturity models for SMEs have been criticized for their predominantly techno-centric and rather mechanistic character, not suited for this kind of firms. Based on a conceptual and qualitative research, the paper proposes an e-business development model to factor in the interaction sparked by the coming together of technology and organization. Given that e-business is distinguished by different levels of supplier/customer information exchanges, the model (tested in three small firms) envisages five digital and non digital interaction levels so that small business owners can better understand and evaluate the interplay of organization and technology in relation to business opportunities.
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11389/21553
 Attenzione

Attenzione! I dati visualizzati non sono stati sottoposti a validazione da parte dell'ateneo

Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact